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Saturday, March 20, 2010

Donor Experience Management Analyst, St. Jude Children's Research Hospital (Memphis - TN)



It's a great feeling to know that you're helping children around the world. As the fundraising arm of St. Jude Children's Research Hospital and second largest healthcare charity in the nation, we are proud to help children in their fight against childhood cancer. It's a challenge we can only meet with the help of enthusiastic, passionate and dedicated people like you. People who are seeking a more satisfying career experience.

Donor Experience Management analyst

In this role, you will be responsible for the provision of analysis and research to support the Donor Experience Management program. This will encompass the analysis of donor feedback, gift behavior data, complaint data, quality monitoring system and event and behavior based analysis in order to provide qualitative and quantitative insight. Working with cross-functional teams to diagnose, design and implement donor centric business solutions as well as serving as a pivotal part of a dynamic, data driven, focused team building and delivering a differentiated and desired donation experience will also be involved.


Selected candidate must have a Bachelor's degree in Business Administration or related discipline with a strong quantitative background as well as 5+ years marketing research or predictive analytic and data mining experience. Master's or advanced degree in a quantitative discipline preferred. Knowledge of advanced statistical methods (regression, factor analysis, neural networks, genetic algorithms); proven ability to build statistical models using Affinium Model/Model One (or similar modeling software); familiarity with data mining concepts as CRISP-DM; and demonstrated capabilities in organizing, translating and presenting complex quantitative information to all levels of management required. Technical skills such as SPSS and SAS; demonstrated communication and problem solving skills; PC proficiency with MS Office; and expertise using relational databases and data warehouses a must. Oracle or SQL experience preferred. Must possess a valid driver's license.

Along with the potential to enjoy a more fulfilling career, we offer competitive pay and benefits, the resources to do the best possible work and the stability of a high-growth industry.

For immediate consideration, please visit: http://www.stjude.org/careersalsac referencing code: ANADEM. Employment is contingent upon successful drug screen and background investigations, including criminal, credit and driving.


An Equal Opportunity Employer

URL: www.datashaping.com/jobs18247x.shtml
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