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Wednesday, April 09, 2008

Project Management Office Manager - Rail Europe Group (White Plains, NY)

Company Description:
Rail Europe is the leading North American supplier of European rail and related travel products. The company offers the most comprehensive selection of European rail products on the market, including single- and multi-country rail passes, Rail `n Drive products, point-to-point rail tickets, high-speed and scenic trains, sleepers, reservations and other rail-related products for use throughout continental Europe and the U.K. - a total of 35 countries. Equal Opportunity Employer.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Build and maintain the yearly IT production plan in coordination with team leader
  • Calculate staffing needed, issue staffing KPIs
  • Match forecast versus actual and inform management of differences
  • Build and maintain the IT project portfolio
  • Record new projects and validate staffing in coordination with team leasers
  • Validate overall project follow-up/methodology
  • Follow-up document database
  • Assess and improve document processes quality
  • Follow-up contract base and plan and issue warning when contracts expired
  • Ensure customer contracts are up to date
  • Assist, log or/and answer customers requests
  • Chair a monthly customer review meeting
  • Coordinate timesheet with Finance department
  • Assist in billing activities of customers
  • Coordinate with team leader project initiation
  • Capture high level requirements for system versions
  • Coordinate estimates between teams and define with customers function scope of projects
  • Establish a yearly roadmap for Project Management Office
  • Coordinate the governance of the information system
  • Lead studies relative to improvement of Project Management Office or IT business processes

  • Bachelor's degree or one to two years related experience or equivalent combination of education and experience
  • 1-2 years Project Management experience
  • Experience in Project Management Office or Resources Plan Management
  • Knowledge of Excel, MS Project and PowerPoint in mandatory
  • Quick learner - quick gain knowledge on new systems and changing environment
  • Communicates changes and progress
  • Can manage project team activities
  • Manage difficult or emotional customer situations, responds promptly to customer needs and solicit customer feedback to improve service
  • Able to responds to requests for service and assistance and meets commitments
  • Speak clearly and persuasively in positive or negative situations
  • Demonstrate group presentation skills and participate in meetings
  • Contribute to building a positive team spirit
  • Exhibit confidence in self and others and inspires and motivates others to perform well
  • Knowledge of tourism industry is a plus
  • Fluency in French is a plus

    Job Response Information:
    Send Resumes with salary range and reference to Project Management Office Manager 2 in subject line to: ADRPCM816691@net-apply.com

    URL: www.datashaping.com/jobs17202x.shtml
    Please mention datashaping.com when applying. Thank you.

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