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Thursday, April 17, 2008

Risk Analytics Manager - Ethoca (Toronto, Canada)

THE OPPORTUNITY

Be part of an exciting global company that has just entered an exciting new hyper-growth phase. Armed with an innovative, collaborative fraud management service that’s in high demand, and working with experienced marketing and technical teams you’ll drive the next generation of Ethoca’s core product.

As a Risk Analytics Manager, based in Toronto Canada, you will be hands-on in driving the implementation of a world class global collaborative fraud management system. When it comes to putting your years of experience to the test, look no further than Ethoca.

DESCRIPTION

Ethoca is looking for an enthusiastic, experienced, and dynamic individual to build and lead their risk analytics team. This is both an operational and leadership role for an energetic and motivated self-starter who is passionate about team-building, creating a great customer experience, and managing the efficiency and effectiveness of our risk portfolio. Candidates should be extremely proactive, motivated, organized and analytical. They should also work well within a fast-paced, quickly changing organization.

Typical work requirements include:

  • Internet Fraud – Development of sophisticated predictive models to apprehend online fraudsters
  • Recommending Technology – Recommending technology and solutions for our own systems and for our customers to improve customer satisfaction and loyalty.
  • Hypothesis Testing – Which works better: a feature that simplifies our process or a complicated feature that gives the customer more control?
  • Marketing Analytics – Help us help our customers! Models can allow us to better target our customer base with targeted solutions.

RESPONSIBILITIES:
  • Lead a growing team of highly-technical modelers and data miners.
  • Mentor team members in their career development. Guide direct reports in areas such as analytics programming skills; technical skills development; advanced mathematics; project management.
  • Propose and lead innovative mathematical approaches to solving complex business problems.
  • Serve as the primary point of contact for other internal departments with analytic and modeling needs.
  • Guide and mentor other modelers in best practices regarding methodology, as well as implementation (proper documentation, source control, and coding practices).
  • Perform analyses, statistical design, statistical coding, and model validation in support of business requirements.
  • Set and provide strategic vision for product development efforts related to core risk product offerings.

TECHNICAL EXPERTISE
  • Generate statistical code that executes in an autonomous production environment and fully considers error handling, exception conditions, etc.
  • Perform unit testing and model validation of statistical routines.
  • Collaborate extensively with stakeholders, program management, and software development team members to ensure that solutions meet business needs, permit valid inferences, and have functional implementability.
  • Document the technical details of your work to improve collaboration with other team members.

REQUIREMENTS:
  • 8+ professional experience in a modeling or analyst role, someone with high energy and creativity and an openness to new ideas/approaches.
  • 3-5+ years of managing technical teams.
  • Master’s degree (Ph.D. preferred) in quantitative discipline such as statistics, economics, applied mathematics, quantitative methods, operations research, research methodology, etc.
  • Comprehensive understanding of quantitative methods and extreme attention to detail.
  • Previous experience in the e-commerce and/or credit card domain preferred.
  • Past experience with business analysis and solution designs for modeling solutions.
  • Strong computer application skills with functional proficiency in SQL.
  • Experience in several of the following areas: predictive modeling (including ARIMA and regression techniques), neural nets and self-learning models, linear and non-linear optimization, etc.
  • Ability to estimate required effort for project objectives and prioritize work items appropriately.
  • Excellent written and oral communication skills
  • Knowledge of credit card processing, payment fraud prevention techniques, and e-commerce procedures are an advantage
  • Ability to effectively influence and communicate cross-functionally with all levels of management within Ethoca
  • Self starting, proven leader with strong analytical skills, capable of challenging and inspiring a talented and diverse team
  • Team player with exceptional interpersonal skills
  • Hard working, detail-oriented, and well organized
  • Fluent English required

If interested in a challenge and driven to take fraud-risk management to the next level it’s time you join Ethoca. To apply, please forward your resume to recruiting@ethoca.com with your name and title of the position in the subject line.


URL: www.datashaping.com/jobs17247x.shtml
Please mention datashaping.com when applying. Thank you.

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